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FAQ'S

 

Product FAQ:

What are the applications of SRMB TMT Bars?

SRMB TMT BARS are used in myriad applications in the following segments -

Buildings/ Apartments
Bridges/ Flyovers Projects
anyother Construction job

What are the product ranges available with SRMB?

SRMB Steel produces IS:1786 grade steel bars.Product range TMT Bars, grill sections, Stirrups

What are the specifications available in the SRMB TMT Bars product range?
  • 'X' Pattern Ribs - IS: 1786 grade steel bars. It helps strengthen the bonding between concrete and TMT bar
  • Tempcore Licensed - SRMB Steel are backed by latest on Tempcore Technology
  • Corrosion Resistant - SRMB Steel shows negligible rusting in comparison to Cold Twisted Bars, even after a long period of time, due to its very special manufacturing process 
  • ISO:9001, ISO:14001, Licensee with BIS for IS:1786 TMT Bars for all grades
  • huge dia range
Why should we buy SRMB TMT Bars?

India's most advanced earthquake resistant steel. The upgradation from SRMB 500+ X ribs to SRMB 500+ SR is a result of the adoption of new technology and extensive in house research and development. The main features are as follows:

  • 'X' Pattern Ribs- IS: 1786 grade steel bars. It helps strengthen the bonding between concrete and TMT bar
  • Tempcore Licensed- SRMB Steel are backed by latest on Tempcore Technology
  • Corrosion Resistant-SRMB Steel shows negligible rusting in comparison to Cold Twisted Bars, even after a long period of time, due to its very special manufacturing process 
  • Earthquake Resistant
  • ISO:9001, ISO:14001, Licensee with BIS for IS:1786 TMT Bars for all grades
  • Huge dia range
  • Free Steel Testing facility
  • Awarded as 'Best TMT Brand of West Bengal' by Steel Mint
What sizes and grade SRMB TMT is available in?

SRMB TMT bars are available in 5.6mm, 8mm, 10mm, 12mm, 16mm, 20mm, and 25mm diameter of Fe-500 plus grade.

Can I procure SRMB TMT Bar online?

You can purchase our product directly from buy.srmbsteel.com in a hassle free way and get it home delivered within 7 working days. For more details visit, buy.srmbteel.com or call 1800 120 4868

How can I know the authenticity of the SRMB TMT re-bars?

Our TMT-bars are embossed clearly with “SRMB 500+ SR”. Do not buy any material from the dealer or distributor without inspecting the embossing.

Bandhan FAQ:

Can I receive the allotted gift under Bandhan agreement, even if I do not register for Bandhan and purchase the mentioned quantity?

No, you will have to register for Bandhan Agreement first to eligible yourself for the slab wise gifts

Can I receive the gift on achieving required quantity as per agreement of Bandhan, even if the 12 months tenure is not finished?

Yes, you will receive the allotted gift as per slab just on achieving the targeted slab you have chosen

Will I receive online and offline specific gifts (as per the announced schemes at the time of purchase) along with the Bandhan allotted gifts?

Yes, but you will have to register for Bandhan while going for your first online purchase with SRMB

Can I change my slab at any point of time?

Yes, you can upgrade or downgrade your agreed slab at any point of time during the 12 month’s tenure.

Payment and delivery FAQ:

What are the modes of payment available at buy.srmbsteel.com?

You can choose any of the following modes of payment when buying from SRMB:

  • Debit Cards
  • Credit Cards
  • Net banking of all major banks
  • RTGS
  • IMPS
How do I pay using a credit/debit card?

We accept payments made using Visa, MasterCard, Maestro and American Express cards. For the payment you need to enter your card number, expiry date (optional for different cards) and 3 digit CVV number (mentioned at the back of the card). After entering the details you will be directed to the bank’s page for the online password (OTP) and make the payment.

Can I use my bank's Internet Banking facility to make a payment?

Yes, SRMB steel offers you the convenience of using your bank's online Banking service to make payments for your order, with which you can directly transfer funds from your bank account within minutes.

How do I check the current status of my order?

Once your order is confirmed, we will share the order id and tracking details via E-mail and SMS. You can then track order by logging into your account or you can check the status of your order by contacting our customer care support team on the prescribed number on website or via email also.

When will I receive my order?

On order of each product, a delivery time is mentioned. Scheduled date and time will be confirmed with the customer once an order is placed. The details will be shared over SMS and E-mail. Usually its by 7 working days.

How will the delivery be done?

It will be delivered from our own factory or through our authorised dealers

What is the process for cancellation if needed?

Cancellation can only be made before the shipping of the order for which cancellation request is to be made on the website or calling on the customer care team number. Once the order is cancelled, paid amount will be refunded as per the Return Policies of the company. To Know more please refer our Return and Cancellation policy

What can I do if I receive an incorrect/damaged product?

please refer our Return and Cancellation policy.

Will someone inform me if my order delivery gets delayed?

Our priority is to deliver on time for our valued customers, just in case of a delay, our customer support team will update you on delay in delivery beforehand and SMS/E-mail will be sent to you for the same

What is the time window in which shopping on website can be made?

You can shop 24*7 on our website and customer care support will be available from 10a.m to 6p.m on weekdays and 10a.m to 3 p.m on Saturday.

How can I ensure that the prices quoted on the website are appropriate?

The prices mentioned on the website are dynamic which is being updated regularly as per the market scenario.

GET IN TOUCH

 

Phone:   1800 890 2868

Email:    srmbsteels@gmail.com


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